Shipping Policy

Processing Time

Orders are processed within 1–3 business days. You will receive a confirmation email with tracking information once your order has shipped.

We offer standard and expedited shipping options at checkout. Delivery times vary by location and selected shipping method.

We ship internationally. Please note that customs duties, taxes, and import fees may apply and are the responsibility of the customer.

Once your order ships, you'll receive a tracking number via email. Allow 24–48 hours for tracking to update.

If your order arrives damaged or is lost in transit, please contact us at hello@velvetritual.shop within 7 days of the expected delivery date.